This past weekend we published a blog about how hard it was for customers and members of the media to contact Seterus, the residential servicing division of IBM. Over the weekend, one veteran mortgage banking executive who we've known for years weighed in on the matter. He did not want to be identified by name, but said that Seterus was recently given his loan to service. This is what he had to say: “My loan was sold to them and we didn't receive any notice from the old lender. I tried to reach them and forget it!” A few months back, a family member of mine, who had a loan with Chase, suddenly found Seterus as his servicer. The first thing Seterus did was to hike his escrows…
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In an interview, Candor Technology's Sara Knochel recounts how she applies her childhood interest in languages and numbers to crucial home lending issues.
7h ago -
Harmonizing standards for liquidity coverage ratios and discount window pledges could prevent the type of strains that led to last year's bank failures, according to a new paper whose authors include former Federal Reserve Govs. Dan Tarullo and Jeremy Stein.
March 27 -
The report seeks to help banks "disrupt rapidly evolving AI-driven fraud," according to Treasury's Nellie Liang. The report found banks have difficulties accounting for AI risks.
March 27 -
The lender accused its former leader of compromising its Fannie Mae seller/servicer number to prevent it from delivering loans.
March 27 -
Equity is entitled to a little over $70,000 worth of damages.
March 27 -
Audited financials, proof of fidelity bonds and errors and omissions insurance must be provided on Ginnie Mae Central after May 13.
March 27